Effective January 15,2007
OUR COMMITMENT TO PRIVACY
At Frogger, we value your privacy. This policy is designed to ensure that you are aware of what information we collect and how we use that information.
This policy applies to all information collected or submitted on websites located at www.froggergolf.com, www.amphibiantowel.com, www.froggerbrushpro.com and all associated sites linked to www.froggergolf.com by FROGGER,, LLC, its subsidiaries and affiliates (collectively, the “Website”).
THE INFORMATION WE COLLECT
On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages include your name, address, email address, phone number, mailing and/or billing addresses and credit/debit card information.
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient,
You will need to submit the recipient’s address. In this circumstance, the types of personal information collected are names, address and phone number.
When you request customer support online, for example, we will ask you for information necessary to assist you such as your name, address, and information about your products and the problem you are experiencing. Providing this information is completely voluntary, and you are under no obligation to provide it, but you may not get the full benefit of our products if you do not provide it.
THE WAY WE USE INFORMATION
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive updates on our new products and services and special offers from us or our business partners. Information you submit on our website will not be used for these purposes unless you fill out a form requesting information or indicate that you want to receive these update and services when you place an order.
We use non-identifying and aggregate information to improve the design our website and products and to share with our consultants and advertisers. This information only for statistical purposes and does not track individual users use other than as needed to ensure the security of the site. For example, we may tell an advertiser that certain number of individuals visited a particular area on our website, or that a certain number of men and women submitted information through out our registration form, but we would not disclose anything that could be used to identify those individuals. Or, for example, we might share non-identifying and aggregate information with a service that will help us improve our website.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
OUR COMMITMENT TO DATA SECURITY
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical electronic, and managerial procedures to safeguard and secure the information we collect online.
SHARING YOUR INFORMATION
We will not sell or rent your personal information to any third party. From time to time, however, unless we have stated otherwise, we may provide certain information to selected business partners in order to effectively provide the product or service requested.
In addition, we may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, handle order processing or perform other services for us. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Frogger Golf.
If you prefer that we not provide your information to our business partners, you may let us know by using one of the methods described in this policy. Please note that in certain instances, it may be necessary for us to disclose your personal information to government officials or otherwise as required by our legal obligations.
We provide several ways for you to opt-out of receiving information from us or having us provide your personal information to our business partners. We may offer you these choices at the time you give us your information.
If you are on a page of our Website that requires personal information but does not offer communication choices, or would like to change your preferences for information that you have previously provided, please contact us using one of the methods listed at the bottom of this statement.
If you do not wish to receive any e-mail updates or offers from us, you can opt-out of receiving these mailings by following the unsubscribe link or instructions in the e-mail or by contacting us using one of the methods described at the end of this policy.
30 DAY MONEY BACK GUARANTEE
Products ordered directly from www.froggergolf.com have thirty days from delivery to return items in a new resalable condition within the original product packaging to the product returns address listed on the packing slip. Please be sure to include a clearly identifiable copy of the packing list and/or buyers name, billing address, phone number and order number within the return. Items returned shall be refunded within 2-3 weeks (typically within 3-5 business days after we receive and process your return). It is recommended to ship returns in an insured and trackable manner to ensure proof of delivery.
ONE YEAR WARRANTY POLICY
With respect to Frogger products, Frogger warrants to the original consumer that its products will be free from defects in materials and workmanship during normal and customary use for one year, from the original date of purchase from an authorized retailer provided (1) the consumer presents proof of purchase in the form of an original cash register receipt or online sales receipt from an authorized retailer from whom the consumer purchased the product; and (2) the product has not been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or a third party.
This warranty does not cover normal wear and tear.
If a defect in a genuine Frogger product appears during the warranty period of the product, and you comply with the requirements above, Frogger, in its sole discretion, will (1) replace the defective product with the same or comparable product, or (2) refund your actual purchase price less reasonable depreciation based on actual use in any instance where the product is no longer available upon prompt return of the product to Frogger.
LIMITATIONS ON WARRANTIES FOR ALL FROGGER PRODUCTS:
Warranty claims will be handled at Frogger’s sole discretion, pursuant to the terms and conditions stated above.
With respect to all products, any replacement product will be warranted from the date of purchase of the original product from an authorized retailer, not from the replacement date.
ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTIES, AGREEMENTS AND SIMILAR OBLIGATIONS OF THE MANUFACTURER OR SELLER.
FROGGER IS NOT LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE USE OF FROGGER PRODUCTS NOR IS IT RESPONSIBLE FOR THE LOSS OR THEFT OF ANY ITEMS. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you. There are no other warranties that extend beyond the warranties set forth above.
No person, agent, distributor, dealer or other third party is authorized to change, modify, or extend the terms of these warranties in any manner whatsoever.
These warranties give you specific legal rights. You may also have other rights that vary from state to state.
3 YEAR GUARANTEE REPLACEMENT POLICY
All Frogger accessories are guaranteed for up to three years from the date of purchase for the same style/color if supplies are available to the original purchaser. If the style you request is sold out or discontinued, you will have the option to be placed on pre-order if the style will be returning or to choose a different style within the same product family.
Only one item can be replaced at a time. Multiple replacements need to be done through separate requests.
The fee for Shipping and Handling of each replacement is $9.89 US. This is an estimated, flat cost to assist us in fulfilling all replacements. The cost is subject to change but we work hard to keep it as low as possible. International replacement shipping and handling costs vary and will be handled on a case by case basis.
Each product can be replaced up to twice under the 3 Year Guarantee Replacement Policy from the original date of purchase. If a fourth product is needed within three years, we’ll ask that you purchase the next one so we can maintain this amazing policy.
Golf Bags are not considered an accessory however carry a strong 3 year replacement policy of one bag from original purchase date at just 50% the current retail cost of the same style/color or similar bag plus $22.98 shipping and handling.
To qualify for a replacement, please e-mail us original proof of purchase, pictures of the product, and why the item should be replaced to: firstname.lastname@example.org. Qualification for this coverage is at Frogger’s sole discretion and is subject to change.
WARRANTY AND GUARANTEE PROCEDURE FOR ALL FROGGER PRODUCTS
If you have any questions or wish to make a claim under a Warranty or Guarantee, please contact Frogger Customer Service Department by e-mail at email@example.com. Once Customer Service determines the product is subject to a Warranty or Guarantee shipping instructions will then be furnished. Issuance of return shipping instructions does not mean that Frogger will accept the Warranty or Guarantee claim as Invalid Warranty Conditions may be identified upon receipt of the returned product. Should Frogger find the product warranty invalid, Frogger will pay the shipping charges to return the original product or ship a replacement under the 3 Year Guarantee Replacement Policy terms and conditions.
WEB SITE TRAFFIC
We may track domain names, IP addresses, e-mail addresses and browser types from people who visit our Website, but this information is not correlated with any personal information.
Our Website contains links to other sites that we do not own, operate or control. When you follow these links, you are leaving our Website. We are not responsible for the privacy practices of such other websites, so we encourage you to read the privacy statements appearing on these websites.
Frogger does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13.
We encourage parents and guardians to take an active role in their children’s online activities.
We may change this policy from time to time. We will take reasonable efforts to notify you of material changes to this policy by posting a notice on our Website or otherwise notifying you.
HOW TO CONTACT US
Should you have other questions or concerns about these privacy policies, please send us an email at firstname.lastname@example.org